NFB Consulting

Support

NFB Consulting

NFB Consulting offers extended support services for the products that we develop and sell. Support packages provide mission-critical software support to keep your systems operating efficiently.

Support is offered in one of two options: per incident, or through our Annual Support option. Per incident is available 8am-5pm PST, Monday through Friday, excluding public and office holiday periods. Each established case number will require prepayment by credit card at the time of the call.

Remote Support

Windows

Linux x86

Linux ARM

macOS

Annual Support contracts offer the unprecedented flexibility of phone support 24/7. Additionally, your email inquiries will be answered in no more than 4 hours

Support engineers can be reached by telephone at +1.888.418.3646 during normal business hours. Your call will be answered by one of our on-site support staff; if they are unable to answer immediately, your voicemail message will be forwarded to the next available engineer. You can also email your request to support@nfbconsulting.com, which lets you submit your inquiry without the time constraints of voicemail or an answering service.

You can also contact support, via the Contact page on this website, by entering your details and submitting your request.